Ecommerce Enrichment Executive

Department: Ecomm Ops

Employment Type: Permanent - Full Time

Location: Head Office, Chelsea House

Reporting To: Suzanne Coombes

Description

We're looking for an experienced and motivated Product Launch Executive/Ecommerce Enrichment Executive to join the team.

The Ecommerce Product Enrichment Executive is responsible for ensuring product information within the Product Information Management (PIM) system is accurate, complete, high quality and customer ready. Working closely with Ecommerce, Buying and Studio teams, the role supports the enrichment and maintenance of product data ensuring products a ready to sell and optimised for ecommerce performance.

Accountabilities:

Product Enrichment and Cataloguing: Lead the coordination, organisation, and initial categorisation of a wide range of products for our ecommerce store and wholesale partners.
Sample Coordination: Be the liaison between our buying teams and our studio teams, managing the sample process flow and ensuring accurate representation of products in our online store.
Product Copywriting: Write persuasive, detailed, and SEO-friendly product descriptions that accurately depict the product features and benefits. Develop unique selling points and craft compelling calls to action to give potential customers the confidence to purchase.
Quality Control: Regularly review the product listings to ensure accuracy, appropriate categorization, and consistency in product copy and imagery.
Team Collaboration: Work closely with the buying, ecommerce operations and studio teams to ensure product information is up to date, accurate, and aligns with brand guidelines and that products move through our internal process efficiently and effectively.
Customer Insights: Monitor customer feedback including returns data to understand how our products are being used and perceived and utilise these insights to improve product information and descriptions.
Ecommerce Trends: Stay current with ecommerce trends, industry standards, and competitor strategies to continually improve product listing visibility and drive sales.

Skills:

Strong copywriting and editing skills.
Knowledge of SEO best practices.
Excellent organizational skills and attention to detail.
Interest in fashion product presentation
Ability to work collaboratively in a fast-paced environment.
Understanding of product categorization and cataloging best practices.
Confident excel skills

About Us

We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.

This role is based at our Head Office in West London. Check us out here on a map.

What we can offer you:

💰 Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site!

🛒 Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust.

🎉 A free onsite gym, subsidised restaurant & café to fill you needs. Various social events to socialise throughout the year.

🤎 Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders!

💻 Flexible working, on top of payday and summer early finish Fridays.

💕 Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.

🎓 Support with upskilling through on the job training and qualifications. A succession plan if you want to progress.

☀️ 23 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need!

Keeping You Safe

At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more, please visit www.gov.uk.

Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise. To find out more about this interview process, check out our hiring process below.

About Us

Keeping You Safe

About River Island