Cloud Engineer

Department: Operations

Employment Type: Permanent - Full Time

Location: Head Office, Chelsea House

Reporting To: Sinead O'Neill

Description

As a Cloud Engineer, you will be a technical expert in designing and implementing internal automation and AI-enabled tools that support teams across River Island, augmenting colleagues and improving how we work across tech and the wider business. You will also help maintain and evolve the Cloud Platform foundations (IaC, CI/CD, and cloud practices) that ensure these tools are delivered safely, repeatably and at scale.

As part of a product-focused engineering team, you will engage with other tech teams, business colleagues and leadership to expand the breadth and depth of our internal capabilities - rapidly prototyping and delivering technical solutions where it creates meaningful impact.

You will be accountable for:

Designing, building, and maintaining internal AI tools and automation that address business needs and continuously improve the efficiency of our people.
Owning the provisioning process for the Cloud Platform tools, aiming to increase repeatability, efficiency & operational availability while ensuring control, policies, and auditing are in place.
Advancing innovation efforts to enable the evolution and continuous improvement of internal AI tooling and platform services.

Key responsibilities will include:

Maintain a customer-centric approach focusing on user experience while increasing the reliability, availability, security, scalability, and supportability of internal services.
Engage with people and teams across tech and other areas of the business to collaborate, support, and gain the knowledge and context that will allow you to evolve and improve how we deliver value.
Embrace a culture of innovation and continuous improvement within the Cloud Engineering team, adopting fast prototyping techniques and constantly exploring new ideas (especially where agentic AI can reduce manual effort and speed up decision-making)

You will have:

Proficiency in Python: Expert-level building and managing microservices, including designing and consuming RESTful APIs, building workflow automation and implementing test automation frameworks.
Agentic AI: Proven experience building AI agents, including delivering internal tools that augment people through automation and intelligent assistance.
AWS Experience: Must have deep expertise in AWS services, architecture, and best practices.
Advanced Terraform Skills: Should be able to create complex, reusable modules and understand the intricacies of IaC.
Deployment Pipelines: Expertise in setting up and maintaining deployment pipelines, preferably in Jenkins.
Agile Background: Experience working within an Agile culture, preferably with Scrum or Kanban teams.
Communication Skills: Strong verbal and written skills to collaborate effectively across tech and business teams.

About Us

We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.

This role is based at our Head Office in West London. Check us out here on a map.

What we can offer you:

💰 Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site!

🛒 Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust.

🎉 A free onsite gym, subsidised restaurant & café to fill you needs. Various social events to socialise throughout the year.

🤎 Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders!

💻 Flexible working is a given, on top of payday and summer early finish Fridays.

💕 Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.

🎓 Support with upskilling through on the job training and qualifications. A succession plan if you want to progress.

💰 A generous bonus scheme & private pension plan.

🩺 The choice to opt in for healthcare through our provider AXA.

☀️ 25 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need!

Keeping You Safe

At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more, please visit www.gov.uk.

Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise. To find out more about this interview process, check out our hiring process below.

About Us

Keeping You Safe

About River Island