Product Manager, Ecommerce & App Platform Transformation

Department: Digital

Employment Type: Fixed Term Contract

Location: Head Office, Chelsea House

Reporting To: Emily Haddrell

Description

River Island is undertaking a major digital transformation, migrating our ecommerce platform to Shopify, implementing Akeneo PIM, and re-platforming our mobile app experience.

We are looking for an experienced Product Manager to join the programme on a 12-month fixed term contract, supporting the delivery of the platform migration and helping shape the future roadmap.

This role will work closely with internal product, engineering and experience teams, as well as our integration partner, helping refine scope, support design and delivery decisions, and ensure teams have the product clarity needed to build efficiently.

Alongside supporting delivery of the initial migration milestones, the role will also help shape and prioritise the future product roadmap, working collaboratively with Product Managers and key stakeholders across the business.

Experience with Shopify ecosystem, PIM platforms (e.g. Akeneo), or ecommerce platform migrations is essential.

Key Responsibilities
Product Delivery & Collaboration

Work closely with River Island product, engineering and experience teams to refine features across the ecommerce and mobile app platforms.
Collaborate with our integration partner to clarify requirements, support solution design and unblock delivery teams.
Participate in refinement sessions, ensuring epics and features are clearly understood by engineering teams.
Support cross-team collaboration across product, technology and operational stakeholders.

Product Definition

Translate strategic capability areas into clear product briefs, feature definitions and acceptance criteria.
Work with design and engineering teams to iterate customer journeys and refine solutions.
Ensure solutions align to the wider product vision, principles and milestones.

Backlog Development & Roadmap Planning

Support our integration partner to build a product backlog supporting upcoming milestones.
Prepare future workstreams for refinement and delivery.
Run prioritisation sessions with Product Managers and key stakeholders to help shape the future roadmap.

Programme Alignment

Facilitate communication between internal teams and delivery partners.
Support programme governance by ensuring product decisions and scope changes are clearly documented.
Ensure work delivered aligns to the overall programme outcomes and milestones

Skills & Experience
Essential

Proven experience as a Product Manager within ecommerce or digital platforms
Experience working with Shopify
Experience working with PIM platforms, ideally Akeneo
Strong ability to translate strategy into clear product documentation and briefs
Experience working in cross-functional agile teams
Experience collaborating with external agencies or implementation partners
Strong stakeholder management and facilitation skills

Desirable

Experience working on ecommerce platform migrations or replatforming programmes
Experience with mobile app product delivery
Experience with composable or modern commerce architectures

What Success Looks Like

Clear product definition enabling efficient engineering delivery
Strong collaboration between River Island teams and integration partners
A well-structured backlog supporting upcoming releases
Clear prioritisation of future capability across the ecommerce and app platforms

About Us

We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.

This role is based at our Head Office in West London. Check us out here on a map.

What we can offer you:

💰 Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site!

🛒 Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust.

🎉 A free onsite gym, subsidised restaurant & café to fill you needs. Various social events to socialise throughout the year.

🤎 Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders!

💻 Flexible working is a given, on top of payday and summer early finish Fridays.

💕 Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.

🎓 Support with upskilling through on the job training and qualifications. A succession plan if you want to progress.

💰 A generous bonus scheme & private pension plan.

🩺 The choice to opt in for healthcare through our provider AXA.

🚗 An allowance supporting your commute to work.

☀️ 25 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need!

Keeping You Safe

At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more, please visit www.gov.uk.

Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise. To find out more about this interview process, check out our hiring process below.

About Us

Keeping You Safe

About River Island